Good Customer Service Handoff Leads to Appreciation

Have you ever gotten the handoff? Everyone has at some point. You know, when you are…

Getting a Small Business Loan Info: Understanding the Options and Increasing Your Chance of Approval

In order to be successful, any business needs a committed owner, strong concept, realistic goals, strategy,…

Whatever Happened to Customer Service?

In the old movie, Miracle on 34th Street, the Macy’s Santa sends customers to rival store…

The History of Business Communication

The history of business communication is, of course, closely linked with the histories of communication itself…

How to Restore Customer Satisfaction after Customer Service Failure

A customer service failure, simply defined, is customer service performance that fails to meet an individual’s…

Putting Together Your Cleaning Business Portfolio

If you are already trying to put together your cleaning business portfolio, then this already means…

How to Process Small Business Payroll – Tips

Processing small business payroll is done in various ways. Some businesses choose to hire affordable payroll…

5 Things You Need to Know About Business Phone Systems and What to Look For

Before you take on the task of researching the best business phone systems out there, here…

Why You Should Be Investing in the VoIP Business Phone System

To run your business efficiently you have to have a seamless communication system which helps in…

Cost Effective Business Writing and Training Strategies for Small Businesses

Business strategies are often concentrated in one specific direction rather than involving multiple goals. While this…