Top 7 Similarities of Business and Politics

Politics and Business are so similar in many ways. Sure politics is much dirtier and generally…

Empathy Statements for Customer Service Representatives

Showing empathy to customers takes more than words, it also takes imagination. It’s not enough to…

The 7 Principles of Business Integrity

If you have integrity, nothing else matters. If you don’t have integrity, nothing else matters. —…

Mobile Oil Change Businesses Are Very Hard to Succeed In

There have been many people who have come and gone in the mobile oil change business.…

Why Non-Profit Volunteers Should Carry Business Cards

You know that business people need to have and use business cards, but I think non-profit…

Quality of Customer Service is Most Important

For those of you who are working in a customer service industry, the quality of that…

Best Business Ideas for Women In the Modern World

It’s no longer a man’s world out there. We live in a world where men and…

Can You Make Over $100,000 a Year in the Auto Repossession Business?

A common question in the repo industry is, “How much money do repo men make?” If…

Everything you need to know about silver bullion

If you are new to selling silver, you might not know and understand everything there is…

Improving Customer Service: A Role Model If You’re Already Good

You may be the leader in your industry, already well known for delivering top customer service.…